Terms & Conditions

Terms, Conditions, and Limitations for Membership

1. Geographic Scope

Photo Partner Pro operates exclusively within West Michigan and accepts memberships for properties located within a 30-mile radius of Grand Rapids. Properties situated beyond a 30-mile radius from downtown Grand Rapids require prior approval and special scheduling from the Photo Partner Pro team. Milage rates may apply.

2. Eligibility Criteria

Membership is open to individual agents or teams with up to 3 listing agents. Larger teams and brokerages may inquire about specialized packages with pricing determined on a case-by-case basis.

3. Membership Limitation

To uphold the quality of service, Photo Partner Pro restricts the number of memberships available. Unavailability of a particular package due to high demand prompts interested parties to join a waitlist, ensuring timely notification upon availability.

5. Membership Duration

All Photo Partner Pro membership packages entail a yearly commitment from subscribing agents.

6. Service Delivery Guarantee

Photo Partner Pro commits to delivering photos within 24 hours and tours within 24hours of the scheduled shoot. Videos are delivered up to 48 hours after a shoot.

7. Efficient Scheduling

Scheduling is organized by the day to optimize efficiency in travel. Subscribers will be notified of an approximate time within 24 hours of the scheduled shoot, with collaboration available at the agent’s request.

8. Elevated Photos Clarification

Elevated photos, as defined, involve ground-based photography techniques. Drone photography and video will be available in early 2024.

9. Agent Responsibilities

Real estate agents are obligated to ensure that the property is 100% prepared for the photography session. Photo Partner Pro captures each home “as is,” emphasizing the agent’s commitment to excellence.

10. Access Coordination

Agents are responsible for coordinating access to the property for photographers, including providing daily codes on lockboxes, hidden keys, or ensuring the owner’s presence during the shoot.

11. Prohibition of Reselling or Gifting

Services provided by Photo Partner Pro are solely for the subscribed agent’s or team’s use. Reselling or gifting of services is strictly prohibited and may result in membership expulsion.